Our Story
RouteMaster Travel was born from a simple dream: to make extraordinary travel experiences accessible to everyone. Founded in 2006 by travel enthusiasts Victoria Chen and Marcus Sterling, our agency started in a modest office in downtown Toronto with just three employees and an unwavering commitment to personalized service. Victoria, having spent a decade as a corporate travel manager, recognized the gap between generic package tours and truly memorable journeys. Marcus, a former tour guide with experience across six continents, brought invaluable destination knowledge and authentic local connections.
Our early years were marked by careful attention to each client's dreams and preferences. We built our reputation one satisfied traveler at a time, crafting custom itineraries that transformed vacations into life-changing adventures. As word spread about our meticulous planning and genuine care for client experiences, our small team grew into a full-service travel agency. By 2012, we had expanded our services to cover all seven continents and established partnerships with premium hotels, airlines, and local tour operators worldwide.
Today, RouteMaster Travel proudly serves over 50,000 clients and continues to innovate in the travel industry. We've embraced technology to enhance our services while maintaining the personal touch that defines us. Our team of experienced travel advisors brings decades of combined expertise, and our commitment to sustainable, responsible tourism guides every recommendation we make. Twenty years later, our founding vision remains unchanged: to create journeys that inspire, connect, and transform lives.
